Every order, every platform,
handled flawlessly
A unified front-of-house team for your restaurant: phone reservations, Deliveroo & Uber Eats orders, complaint resolution and multi-location coordination — all run through one trained team.
A unified front-of-house, behind the scenes
From phone orders to platform sync, your customers never see the seams.
One team across every ordering channel
Deliveroo, Uber Eats, Just Eat, your own app, in-house POS and the phone — reconciled into one workflow with zero double-entry.
Phone Reservations
Trained operators answer in your brand voice, manage waitlists, special requests and dietary notes.
Complaint Resolution
Refund decisioning, escalations, brand-safe replies on Trustpilot, Google and Tripadvisor.
Multi-Location Coordination
Centralised triage with location-aware routing — every branch sees only what it needs to see.
Menu & Pricing Sync
86s, price changes and seasonal menus pushed across all platforms within minutes.
From ping to plate — every order, the same standard
Order or call lands
From any of 5+ channels — we capture, validate, and confirm in your POS within 30 seconds.
Routed to right kitchen
Multi-location? We route by postcode, prep time, and current kitchen capacity.
Live exception handling
Item out of stock, late driver, customer dispute — resolved before it becomes a 1-star review.
Post-order care
Refund decisions, complaint logs, public review responses — handled with brand-safe templates.
Daily P&L by platform
See revenue, refunds, average ticket and CSAT broken down by platform and location — every morning.
Native to your stack
"They're not just answering phones — they understand restaurants. Order accuracy went up 35% from month one and we finally stopped losing customers to comp tickets."
Never miss another order
Tell us your platforms, we'll show you the team that handles them all.