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Our main features

We Tailor our services to address all of our client’s needs. From providing specialized agent training to staying in tune with industry trends, we’ve got you covered from every angle.

Web Development

Transform your digital vision into reality with our comprehensive Web Development and Design services. Our skilled team merges creativity and technical prowess to craft visually stunning and functionally robust websites. From concept to deployment, we tailor solutions that captivate your audience, delivering a seamless and engaging online experience.

Modern UI/UX Design

Step into the future of design with our ‘Modern UI/UX Design’ services. From sleek aesthetics to intuitive user experiences, we craft designs that not only captivate but also elevate your brand’s digital footprint.

Website Maintenance

Keep your website running smoothly with our Website Maintenance services. Our expert team ensures your site stays secure, up-to-date, and performing at its best. Enjoy peace of mind knowing your online presence is in capable hands.

Web Application Development

Unlock the power of custom web applications tailored to your needs. Our development services blend creativity and functionality for a digital experience that stands out.

IT Consultancy

Empower your business with our IT Consultancy services. We go beyond technology – understanding your unique goals, challenges, and opportunities. Our expert consultants provide strategic insights and practical solutions, guiding you towards optimized IT infrastructure, enhanced cybersecurity, and future-ready digital strategies. From system integration to tech innovation, we are your trusted partners in navigating the ever-evolving landscape of IT excellence 

5+

Years of Experience

Stat-3 1

15+

Happy Clients

50+

Team Members

Testimonials

What Our Clients Are Saying

ProtoCall was hired by Acorn Taxis in 2021, and they have provided us with outstanding service. We currently have a team of three operators from ProtoCall. They have been very flexible in meeting our changing needs and has shown a willingness to work with us to find the best solutions

Client

Their team understands the local accent and communicates well. They provide helpful performance reports and friendly, professional management. Dispatchers ensure jobs are sorted correctly for drivers and customers. Overall, our experience with ProtoCall has been amazing

Client

ProtoCall Outsource has provided 5 experienced operators for our taxi firm for 3+ years. Their team communicates well, handles issues effectively, and emphasizes quality assurance with performance reports. Our experience has been exceptional, and we plan to continue working with them.

Client

We faced issues during peak hours with our previous team. We tried ProtoCall in 2020 and saw improvements within a month, So We now hire 5 operators and 2 dispatchers from them. The complaints have been reduced by 63% and the driver satisfaction rate has also increased significantly

Client

Always Good &

Our Popular Blogs

How Using Answering Services Makes Customer Service Better

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How Using Answering Services Makes Customer Service Better During a Labor Shortage The COVID-19 pandemic posed significant challenges for businesses globally, leading to extended wait times, delivery delays, and staffing issues practically overnight. Even after three years, the repercussions continue, with a persistent labor shortage affecting many companies’ ability to...

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The Impact of Missed Calls as Missed Business

admin

How Using Answering Services Makes Customer Service Better During a Labor Shortage The COVID-19 pandemic posed significant challenges for businesses globally, leading to extended wait times, delivery delays, and staffing issues practically overnight. Even after three years, the repercussions continue, with a persistent labor shortage affecting many companies’ ability to...

Learn More

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