ProtoCall was hired by Acorn Taxis in 2021, and they have provided us with outstanding service. We currently have a team of three operators from ProtoCall. They have been very flexible in meeting our changing needs and has shown a willingness to work with us to find the best solutions
How Using Answering Services Makes Customer Service Better During a Labor Shortage The COVID-19 pandemic posed significant challenges for businesses globally, leading to extended wait times, delivery delays, and staffing issues practically overnight. Even after three years, the repercussions continue, with a persistent labor shortage affecting many companies’ ability to...
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Our Expertise in action
Customer Care Hub
ProtoCall can be your 24/7 Ride to Success. Our Customer Care Hub is the engine behind 15 taxi companies based in the UK. Tailored, expert support ensures your journey is always smooth. Experience excellence with our dedicated team.
- Our services encompass handling incoming calls for bookings and inquiries.
- We offer managing calls outside standard operating hours.
- We offer assistance with order-taking services.
Sales
Fueling sales and enhancing customer connections, we bring a variation of technical expertise to the table. Collaborating with your management team, we craft strategies that propel your business toward its goals.
-> Local/Regional/National B2B Sales
-> Account Management/Development Services
-> E-Commerce
Marketing- Share Best Practice
Elevating brands, and boosting revenue – we're your go-to source for strategic guidance on branding, marketing, and tech solutions. Whether it's revitalizing brands or optimizing business earnings, we've got you covered!
-> Digital Marketing – Social Media
-> Website
-> Creative Content
-> Graphics/Video/Editing
-> Strategy