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Our main features

We Tailor our services to address all of our client’s needs. From providing specialized agent training to staying in tune with industry trends, we’ve got you covered from every angle.

  • Bookkeeping
  • Digital Marketing
  • Web Development
  • Virtual Assistance
  • Contact Center
  • Chat Support

Proven Process

We Are Specialized In

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Benefits

No Facilities or Equipment Expenses

100% of clients incur Zero Overheads and Maximum Gains with No Facility or Equipment Expenses. Boost Your Bottom Line with us.

Electricity & Internet Backup

100% of clients experience continuous Connectivity and Uninterrupted Service, Benefitting from Electricity and Internet Backup. With ProtoCall, your operations are always on!

Enhanced Customer Support

80% of clients Experience Enhanced Customer Support for a Resounding Impact on their Brand Image and Customer Loyalty

In-House Agent Training

100% of clients benefit from In-House Agent Training, ensuring operators are expertly trained to the highest standards. Say Goodbye to Training Hassles!

70% Cost Reduction

Achieve More, Spend Less. Indulge in the substantial 70% cost-cutting advantage, propelling your financial efficiency to new heights.

Extra Shift Coverage

90% of clients avail Unlimited Support, anytime they Need it: Enjoy Extra Shift Coverage with Additional Operators at Any Given Hour.

MEET THE AUTOCAB EXPERTS!

Step into the world of unparalleled expertise with our team, the Autocab Experts! As certified Autocab experts, we navigate the dynamic landscape of taxi dispatching software, ensuring seamless solutions that drive your business forward. Trust us to elevate your operations with precision, efficiency, and a touch of technological mastery.

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Connect with the ICABBI Specialists

Dive into excellence with our team, the ICABBI specialists! Navigating the dynamic landscape of taxi dispatching, we bring a touch of innovation to every ride. Trust us for seamless solutions that redefine your taxi business.
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Ready For Your Free Trial?

Discover the ProtoCall potential: a seven-day trial awaits, unlocking premium services for your evaluation.

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Discover the ProtoCall potential: a seven-day trial awaits, unlocking premium services for your evaluation.

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We Stand By Our Services

Recieve a Full Refund If You're Not Satisfied

Testimonials

What Our Clients Are Saying

ProtoCall was hired by Acorn Taxis in 2021, and they have provided us with outstanding service. We currently have a team of three operators from ProtoCall. They have been very flexible in meeting our changing needs and has shown a willingness to work with us to find the best solutions

Client

Their team understands the local accent and communicates well. They provide helpful performance reports and friendly, professional management. Dispatchers ensure jobs are sorted correctly for drivers and customers. Overall, our experience with ProtoCall has been amazing

Client

ProtoCall Outsource has provided 5 experienced operators for our taxi firm for 3+ years. Their team communicates well, handles issues effectively, and emphasizes quality assurance with performance reports. Our experience has been exceptional, and we plan to continue working with them.

Client

We faced issues during peak hours with our previous team. We tried ProtoCall in 2020 and saw improvements within a month, So We now hire 5 operators and 2 dispatchers from them. The complaints have been reduced by 63% and the driver satisfaction rate has also increased significantly

Client

Always Good &

Our Popular Blogs

How Using Answering Services Makes Customer Service Better

admin

How Using Answering Services Makes Customer Service Better During a Labor Shortage The COVID-19 pandemic posed significant challenges for businesses globally, leading to extended wait times, delivery delays, and staffing issues practically overnight. Even after three years, the repercussions continue, with a persistent labor shortage affecting many companies’ ability to...

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The Impact of Missed Calls as Missed Business

admin

How Using Answering Services Makes Customer Service Better During a Labor Shortage The COVID-19 pandemic posed significant challenges for businesses globally, leading to extended wait times, delivery delays, and staffing issues practically overnight. Even after three years, the repercussions continue, with a persistent labor shortage affecting many companies’ ability to...

Learn More

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