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Our main features

We Tailor our services to address all of our client’s needs. From providing specialized agent training to staying in tune with industry trends, we’ve got you covered from every angle.

Virtual Assistance

Step into seamless efficiency with our Virtual Assistance service. Our dedicated virtual assistants are here to lighten your workload, streamline tasks, and provide invaluable support. From administrative tasks to organizational challenges, experience productivity redefined with our tailored virtual assistance solutions

Your Time is Valuable. Let Your VA Handle it

We provide the best solutions to take your company forward.

  • Call Answering
  • Internet Research
  • Appointment Scheduling

What Makes Our Virtual Assistant Different?

Experience paradigm shifts in virtual assistance with us, where precision meets personalized service. Our approach goes beyond tasks; we cultivate a tailored experience, ensuring every interaction is a step towards your unique success.

-> Local/Regional/National B2B Sales
-> Account Management/Development Services
-> E-Commerce

Why Hire A Virtual Assistant?

Hire our Virtual Assistant and unlock unparalleled efficiency. We bring not just support, but a dedicated partner committed to optimizing your workflow, maximizing productivity, and ensuring every task is executed with precision.

-> Digital Marketing – Social Media
-> Website
-> Creative Content
-> Graphics/Video/Editing
-> Strategy

5+

Years of Experience

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15+

Happy Clients

50+

Team Members

We Are Specialized In

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Testimonials

What Our Clients Are Saying

ProtoCall was hired by Acorn Taxis in 2021, and they have provided us with outstanding service. We currently have a team of three operators from ProtoCall. They have been very flexible in meeting our changing needs and has shown a willingness to work with us to find the best solutions

Client

Their team understands the local accent and communicates well. They provide helpful performance reports and friendly, professional management. Dispatchers ensure jobs are sorted correctly for drivers and customers. Overall, our experience with ProtoCall has been amazing

Client

ProtoCall Outsource has provided 5 experienced operators for our taxi firm for 3+ years. Their team communicates well, handles issues effectively, and emphasizes quality assurance with performance reports. Our experience has been exceptional, and we plan to continue working with them.

Client

We faced issues during peak hours with our previous team. We tried ProtoCall in 2020 and saw improvements within a month, So We now hire 5 operators and 2 dispatchers from them. The complaints have been reduced by 63% and the driver satisfaction rate has also increased significantly

Client

Always Good &

Our Popular Blogs

How Using Answering Services Makes Customer Service Better

admin

How Using Answering Services Makes Customer Service Better During a Labor Shortage The COVID-19 pandemic posed significant challenges for businesses globally, leading to extended wait times, delivery delays, and staffing issues practically overnight. Even after three years, the repercussions continue, with a persistent labor shortage affecting many companies’ ability to...

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The Impact of Missed Calls as Missed Business

admin

How Using Answering Services Makes Customer Service Better During a Labor Shortage The COVID-19 pandemic posed significant challenges for businesses globally, leading to extended wait times, delivery delays, and staffing issues practically overnight. Even after three years, the repercussions continue, with a persistent labor shortage affecting many companies’ ability to...

Learn More

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